If you are a current Concord Hospital Employee please click here to apply . If you really care about the work you do and the company you work for, you’re in the right place. We hire dedicated, positive-minded people . Whether you’re an experienced physician, new graduate, or advancing leader you’ll find a career at Concord Hospital. Explore this job opportunity to see how your experience and skills might make a meaningful difference for our patients and Hospital. Concord Hospital understands taking good care of our employees helps them take good care of our patients and their families . We believe an investment in our people is an investment in our future. That’s why we proudly support and engage staff at all levels, actively investing in medical education, leadership training and other professional development activities to ensure the expertise of our employees and the highest level of care for our patients. It’s also why as an employee you have access to a generous and competitive benefits program. We treat our employees well, and in turn, they are highly engaged, which leads to better and safer collaborative care, satisfied patients and individual pride in our organization. Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. EEO is the LAW Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at 603-230-7269. Summary Under the general supervision of the Practice Administrator/ Practice Manager or Assistant Practice Manager, this person performs a variety of clerical and data management functions in support of patient registration, referral coordination, phone management and other patient care coordinator duties. Specifically, the PCC is the primary access point for patients and their families and is responsible that the patient receives timely, efficient and compassionate customer service. Education High School degree or General Educational Development equivalency required; must pass annual registration competency exam. Demonstrated customer service ability to interact with the public, staff and patients preferred. Experience Proven customer service experience. Knowledge of medical office operations, including scheduling, registration, electronic medical records, patient flow, billing, coding, charge capture, referrals, authorizations, payer guidelines, compliance, credentials, privileges, regulatory agencies, and the DNV standards. Familiarity with medical terminology preferred.