As an Office Administrator-Field you will perform all administrative duties for a Goodyear Commercial Tire & Service Centers Commercial Tire Center. Responsibilities will include the following, but will not be limited to:
Billing, credit and collection.
Handling location purchase orders.
Ensuring inventory is secured, stored and only accessible to the associates in accordance with company guidelines.
Maintaining work flow and organization to ensure maximum productivity.
Assisting in maintenance of personnel records in compliance with federal and state regulations, company policy and OSHA regulations and safety requirements.
Filing and other administrative duties.
Reviewing daily sales reports any significant changes in gross profits, inventories and potential bad debt losses.
Maintaining control of all center assets and inventory.
Providing “Service Excellence – Always” to meet the service goals of the location and of customers.
Answering telephones to talk to internal and external customers.
Opening and closing work orders.
Quoting tire prices, including trade-ins, accurately.
High School Diploma or GED (Two year Associate Degree is desired).
At least one year of previous administrative experience in a customer service environment is preferred.
Good oral and written communication ability.
Must be familiar with general financial and management concepts including cash management, credit & collections, billing & receiving functions, inventory management, accounts payable, and P&L functions.
Must be familiar with computers, including Microsoft Office (Excel, Word, Outlook) and related programs.