A Life-Changing Career
Position Summary: The Research Application Solutions (RAS) Unit has an opening for 2 limited-tenure Analyst/Programmers. We are seeking a highly motivated individual to assist in the support of a variety of Research applications as well as some of our custom development work.
Responsibilities: This is a limited tenure position that has been approved for 2 years.
Provides IT support for vended and custom applications, including resolving highly complex issues, and assists with data security, redundancy, and support in collaboration with more senior technical staff. Conducts root-cause analysis by researching hardware environment and software application and system problems, works with colleagues and customers to resolve issues, documents resolution, and communicates resolution with customer. Regularly reviews applications and makes modifications and/or updates of a single system application or basic software and their associated hardware at multiple Mayo Clinic sites to ensure currency and functionality within the established environment. Contributes to the design, development, implementation, and maintenance of custom system software, and/or the installation and maintenance of purchased systems software, as well as the configuration and support of hardware systems across Mayo Clinic. Produces and maintains documentation such as systems requirements, designs, resource inventories and plans as requested. Interfaces routinely with colleagues who may be located at any of the Mayo Group practices to perform job responsibilities requiring virtual collaboration and partnership. May be required to provide 24/7 on-call support. We will not sponsor or transfer visas for this position.
Qualifications: Bachelor’s degree and training/experience in technical development; OR, Associate’s degree and 5 years’ professional experience in technical development.
Additional Qualifications: Knowledge of system design principles, software development methodologies, and computer programming. Ability to take responsibility and accountability for own activities. Possesses ability to multi-task and prioritize issues appropriately. Aids in the evaluation of alternative approaches and may help in presenting recommendations to teams and unit. Evidence of strong communication and organizational skills. May interface with vendor support service groups or other external support teams to ensure proper escalation during outages or periods of degraded system performance. Acts as a liaison to Mayo departments and vendors to adequately support the division’s computing systems. Experience working in healthcare technology. Exposure to managing both custom developed and vendor-supplied applications.
Benefit Eligible: Yes
Exemption Status: Exempt
Compensation Detail: Education, experience and tenure may be considered along with internal equity when job offers are extended. The minimum salary every 2 weeks is approx $2644, based on a full-time position.
Hours/Pay Period: Full-Time
Weekend Schedule: As needed with 24/7 on-call rotation responsibilities
Recruiter: Amrita Prakaashana
Why Mayo Clinic? Mayo Clinic provides the highest quality patient care by placing the needs of the patient first. We are the largest integrated, not-for-profit medical group practice in the world with approximately 60,000 employees working in a unique environment that brings together the best in patient care, groundbreaking research and innovative medical education. We offer a highly competitive compensation package, which includes exceptional benefits, and have been recognized by FORTUNE magazine as one of the top 100 “Best Companies to Work For”.
Mayo Clinic is an equal opportunity educator and employer (including veterans and persons with disabilities).
Job Posting Category: Information Technology
Job Posting Number: 71839BR