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Fulltime

GM Customer Assistance Advisor ( Tier 2), Warren, Feb 24

We are looking for energetic and outgoing customer-focusedindividuals to provide stellar service and support to General Motors (GM)Customer Assistance Center customers.
Agents are responsible for front-line customer facing(Retail Customer, Dealer, & Customer Wholesale) case management &inbound telephone, web, and correspondence activities. Agents will provideappropriate resolution to inbound customer questions and concerns while
establishing rapport and remaining customer focused and will also need strongability to establish rapport cross functionally with dealers and fieldrepresentatives. As well as utilize various databases to achieve customerresolution and ensure proper documentation We will
provide you with the besttraining and latest technology to ensure you are successful. You could alsoearn some great REWARDS for having high quality in service!
In addition you get to work with caring leaders and join aclose-knit team that will support you throughout your career.

Company: Concentrix

Date: Tue, 28 Feb 2017

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