Customer Service Representative

Summary of Position: The Customer Service Representative is responsible for providing outstanding customer service to all TYR Tactical, LLC customers through in-depth knowledge of company products.

Salary: $32,000 – $34,000 to Start

Duties & Responsibilities:

  • Answer inbound calls and customer inquiries by phone and by email simultaneously
  • Responsible for providing customers with product information and order updates with confidence
  • Enter customer orders into Microsoft Great Plains Dynamics
  • Work with outside sales reps to support customer orders and inquiries

Minimum Requirements

  • Positive attitude
  • Ability to multitask
  • Customer service experience
  • Self-motivated with excellent organizational, analytical, and relationship-building skills
  • Excellent verbal and written communication skills
  • Experience with Microsoft Office; Excel, Outlook, and Great Plains
  • Telecommunication skills
  • Be able to work in fast pace environment
  • Able to maintain professionalism
  • Law Enforcement or Military background not required but reflects well

Benefits :

Tyr Tactical recognizes and rewards your commitment to excellence. Our benefits include Paid Holidays, 401(k), medical, dental and vision options.At Tyr Tactical, we understand that without our most valuable asset — our employees — we would not be able to provide the exceptional service our clients have grown accustomed to. We recognize the need to provide our employees with the assurance of working for a stable company who is there to support them.

Job Type: Full-time

Salary: $32,000.00 to $34,000.00 /year

Required education:

  • High school or equivalent

Required experience:

  • Ex: 1 year
  • Customer Service: 1 year

Company: TYR Tactical

Date: Mon, 27 Feb 2017

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